Privacy Statement

Privacy Policy

Last Updated: 05/09/2025

At Bates, Roberts, Fowlkes & Jackson Insurance, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, policy numbers, and other identifiers.

• Financial Information: Payment details, billing information, and insurance history.

• Technical Information: IP address, browser type, operating system, and website usage data collected via cookies or tracking tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide insurance quotes and services

• To manage and maintain your insurance policies

• To process payments and billing

• To respond to inquiries and support requests

• To improve our website and user experience

• To comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data only with:

• Insurance carriers and underwriters for the purpose of servicing your policies

• Trusted third-party service providers under strict confidentiality agreements

• Legal authorities, when required by law or to protect our legal rights

4. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights and Choices

You may:

• Request access to your personal information

• Correct inaccuracies in your data

• Withdraw consent where applicable

• Opt-out of non-essential communications

To exercise these rights, please contact us at (205) 956-0563 or via email.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

7. Updates to This Policy

We may update this policy periodically. Any changes will be posted on this page with the updated date.

8. Contact Us

Bates, Roberts, Fowlkes & Jackson Insurance
1812 6th Ave S, Birmingham, AL 35210
PO BOX 101537, Birmingham, AL 35210
Phone: (205) 956-0563
Email: bubba@batesia.com

Legal Disclaimer

Coverage cannot be bound, altered, nor removed, and claims are not considered made, until confirmed in writing by a representative of Bates, Roberts, Fowlkes & Jackson. This Email and any attachment is intended for use only by the named recipient(s) and may contain confidential and legally privileged information. If you received this email by mistake, please contact the sender and delete the information from any computer.